This web site is provided to give information and support for new patients, our existing patients, medical students, GP trainees and visitors to Eden Court Medical Practice.
Our surgery operates from a modern purpose-built practice which was opened in 2001. The waiting area looks out onto a tranquil courtyard with a pond and fountain. We have consulting rooms for doctors and nurses, as well as a fully equipped minor surgery room, baby clinic and other clinic rooms. For our medical students there are dedicated consulting rooms, a large seminar room and library.
There are parking spaces at the front entrance to the practice, with bicycle racks and disabled parking spaces. The front door opens electronically which enables easy access for wheelchairs, prams and pushchairs. The practice is a non smoking zone throughout.
We have four permanent doctors who are partners in the practice (Drs Beighton, Edwards, Goodwin and Dhahan), and in addition we have four junior doctors from Good Hope Hospital. The team.
There are two full-time practice nurses at Eden Court and a Health Care Assistant, as well as teams of District Nurses, Health Visitors and Midwives. We also have a phlebotomist, and attached staff who can help with mental health problems, drug problems and alcohol related issues. Click here to see range of Clinics which they offer.
Our team of secretarial staff and receptionists are led by our practice manager, Debbie Steele. All the staff work to a high professional standard and will seek to attend to the needs of our patients wherever possible. They are responsible for booking appointments and organizing our surgeries as well as preparing repeat prescriptions, giving out test results, organizing hospital referrals and filing correspondence into patients records.
In order to protect the safety of our staff and other patients we are unable tolerate any abusive, threatening or aggressive behaviour in the surgery. This also applies to telephone calls. We have a zero tolerance policy towards such behaviour, and action will be taken against offenders, which may include removal from the practice list.
Teaching and Training
At any time we may have one or more junior doctors working at Eden Court. These doctors are fully qualified doctors and have worked for several years in a hospital setting before moving into general practice. You can book an appointment with these doctors in the usual way.
We are also involved in training the doctors of tomorrow and so often have Medical Students from Birmingham University Medical School spending time at the practice. If there is a student doctor working with your GP on the day of an appointment, then our receptionist will inform you of this, and ask for you permission for the student to be present. You may of course refuse to see a medical student. We are always most grateful to our patients who help with this aspect of medical education.
***Care Data**** NEW INFORMATION
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download a copy of the leaflet “How information about you helps us to provide better care” below.
We need to make sure that you know this is happening and the choices you have.
Click here for more information about care data