As a practice we have recently completed a learning exercise around the subject of Autism.
We have decided to pledge to make Eden Court more accesible for our patients with Autism.
To achieve this we will be writing to each patient with autism or their carers, offering the chance to let the surgery know how best we can help you. This may involve consulting with the same familar doctor each visit, having appointments at quieter times, and making booking appointments easier. We also hope to offer more written information where that is appropriate. Your choices will be recorded into your patient record so your healthcarers are more aware.
Do let us know any feedback about this and watch this space for more details.
From the First of July , Eden Court wil be remaining open on a Wednesday afternoon until 6.30pm, and we will providing normal appointment times and services during this time. Further details to follow...
Eden Court Medical Practice is working towards a “Green Impact for Health” award. The award is run by the National Union of Students (NUS) in conjunction with the Royal College of General Practitioners (RCGP) and the Centre for Sustainable Healthcare to encourage GP practices across England to show how they are working in an environmentally aware and sustainable way. This has been shown to benefit patients as well as the environment.
For more information about the award visit www.greenimpact.org.uk/giforhealth
Castle Vale is a thriving community with multiple clubs, activities and groups, from walking football to zumba, rambling groups to tai chi there's something for everyone! Why not pop in and speak with one of our community volunteers (Monday, Wednesday and Friday mornings) to find out more information or visit https://brumnns.wordpress.com/2019/03/22/our-latest-community-asset-directory-is-here/
From the start of October 2018, evening and weekend appointments will be available for our patients.
These appointments will take place at The Poplars Surgery Hub in Holly Lane, Erdington (B24 9JN) .
Appointments are bookable via our reception, and can be with a GP, nurse or healthcare assistant.
Parking is available at the Poplars Surgery, it is close to Erdington train station, and is on bus routes 28,88,89,108,110.
The opening times for these extended hours are:
Sat/Sun:09.00-14.00 and 09.30-12.30 on Bank Holidays
We all know that unexpected things can crop up occasionaly to make us late for appointments, but unfortunately patients arriving late for surgeries have raised a few issues recently and so we have introduced a new policy to help manage late arrivals. The policy can be found in more detail here, but essentially if someone arrives more then TEN muinutes after their appointment time then this may result in them being asked to re- book at a different appointment.
The charge for HGV and other driving medicals has recently dropped in price to only £70, and these can be booked at your convenience via the reception desk. We now accept card payments at the front desk also.
We are pleased to announce that we now offer a free text messaging service to our patients. You will now automatically receive important information from Eden Court by text message, including helpful reminders of the date and time of your next booked appointment.
It is important therefore that we hold the correct mobile telphone number for you, and our receptionists would be happy to help change or amend your number so that you can receive these messages.
Alternatively, you can opt out of this service by informing reception, either in person or by telephone.
Do you need information in a different format? Do you need support?
Please inform our receptionist if you wish to receive correspondence in any of the above ways.
Under new regulations, all GP surgeries are required to post an average earnings report. Our report is now available..